ElderEase
EXCLUSIVE RETIREE CONCIERGE SERVICE

PPPR Coordination Support:
When Capacity is Lost without an EPA
Discovering that a loved one no longer has the mental capacity to make their own decisions regarding their finances or personal care is a deeply distressing time.
If they do not have an Enduring Power of Attorney (EPA) already in place, the family is often left in legal limbo—unable to access bank accounts to pay bills or make crucial decisions about residential care.
In these situations, an application must be made to the Family Court under the Protection of Personal and Property Rights Act (PPPR) to appoint a Property Manager or Welfare Guardian.
This is a complex legal process that requires significant evidence. For families living overseas or outside of Northland, gathering this evidence and coordinating the required assessments from a distance can feel nearly impossible.
ElderEase serves as your local coordination partner, bridging the gap between your family, your loved one in Northland, and the legal professionals handling the court application.
CRITICAL IMPORTANT NOTE:
We Are Coordinators, Not Lawyers
It is vital to understand that ElderEase does not provide legal advice. The PPPR process involves the NZ Family Court, and applications must be managed by a qualified barrister or solicitor.
Our role is strictly limited to logistical coordination, information gathering, and practical support. We facilitate the process on the ground to assist your chosen legal counsel to prepare a robust application, but we do not draft legal documents or represent you in court.

How ElderEase Supports the PPPR Process
A successful PPPR application requires presenting the court with a clear, documented picture of the senior’s current situation, needs, and assets. This requires legwork that lawyers cannot easily do, and remote families struggle to manage.
We act as the "boots on the ground" to gather this information efficiently and compassionately.
1. Lifestyle & Welfare Information Gathering
The court needs to understand your loved one's daily reality. We can visit the home and provide your lawyer with objective, documented observations regarding:
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Their current living conditions and safety protocols.
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Evidence of daily living challenges (e.g., mail piling up, empty fridge, neglected hygiene).
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Their current social support network (or lack thereof).
2. Property & Asset Inventory Assistance
If you are applying to become a Property Manager, you need a clear picture of their assets. We can assist by:
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Locating physical financial records, property deeds, or insurance documents in the home and securely transmitting them to the lawyer.
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Providing visual checks on physical assets (vehicles, boats, the state of the property itself).
3. Coordinating Medical & Capacity Assessments
The cornerstone of a PPPR application is medical evidence of incapacity. We reduce the stress on your loved one by:
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Organising and booking appointments with geriatricians, GPs, or capacity assessors.
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Arranging licenced, comfortable transport to and from these crucial appointments.
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Providing a familiar, reassuring presence during waiting times so they do not feel alone or frightened by the process.
The Value of a Local Partner
Attempting to manage a PPPR application from a distance can lead to significant delays and immense stress. By engaging ElderEase to coordinate the logistics, you ensure:
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Dignity for the Senior: We ensure your loved one is treated with care and respect throughout a bewildering process, rather than just being the subject of a legal procedure.
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Efficiency for the Lawyer: Legal professionals value our service because we provide them with organised, clear information and ensure their client actually attends necessary assessments, potentially streamlining the application timeline.
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Relief for the Family: You can focus on the emotional support of your relative, knowing that the complex local logistics are being handled professionally.
Let’s Discuss Your Situation
If you are facing the need for a PPPR application and don't know where to start with the local logistics in Northland, contact us for a confidential discussion about how we can support your family and your legal team.